Effective Date: July 2026
Bribie Bird Rescue & Care (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a donation, apply as a volunteer, purchase rescue equipment, or contact us.
By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Postal address
- Donation information
- Volunteer application details
- Contact enquiry information
- Wildlife rescue reports
- Messages submitted through our contact forms
We may also collect limited technical information automatically when you visit our website.
This may include:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on the website
- Referring website
2. How We Use Your Information
We use your information to:
- Respond to enquiries
- Coordinate wildlife rescue requests
- Process donations
- Manage volunteer applications
- Process equipment enquiries or purchases
- Improve our website and services
- Send updates if you have requested them
- Maintain website security
We only collect information necessary to provide our services.
3. Donations
If you make a donation through our website, your payment information is processed securely by our authorised payment provider.
Bribie Bird Rescue & Care does not store complete credit card or payment details on our servers.
Donation records may be retained for accounting and legal purposes.
4. Volunteer Applications
When applying to become a volunteer, we may collect additional information relevant to your application, including:
- Previous volunteer experience
- Availability
- Relevant qualifications
- Driver’s licence information (if applicable)
- Emergency contact details
This information is used solely for assessing volunteer suitability and managing volunteer activities.
5. Wildlife Rescue Reports
If you report an injured native bird, we may collect:
- Your contact details
- Rescue location
- Bird species (if known)
- Description of injuries
- Photographs you voluntarily provide
This information helps us coordinate rescue efforts efficiently.
6. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
- Remember website preferences
- Understand visitor behaviour
- Improve website performance
- Analyse traffic statistics
You may disable cookies through your browser settings; however, some website features may not function correctly.
7. Third-Party Services
We may use trusted third-party providers to operate certain website functions, including:
- Payment processing
- Website analytics
- Email communication
- Website hosting
These providers only receive the information necessary to perform their services and are expected to protect your information appropriately.
8. Data Security
We take reasonable measures to protect your personal information from:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to use commercially acceptable security measures, no internet transmission or electronic storage method can be guaranteed to be completely secure.
9. Information Sharing
We do not sell, rent, or trade your personal information.
We may disclose information only when:
- Required by law
- Necessary to protect public safety
- Working with authorised wildlife agencies
- Required to process donations or website services
10. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your contact details
- Request deletion of your personal information where permitted by law
- Withdraw consent for future communications
To make a request, please contact us using the details below.
11. Third-Party Links
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites.
We encourage users to review the privacy policies of any external sites they visit.
12. Children’s Privacy
Our website is intended for a general audience.
We do not knowingly collect personal information from children without appropriate consent where required by law.
If we become aware that such information has been collected unintentionally, we will take reasonable steps to remove it.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.
Continued use of the website following changes constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Bribie Bird Rescue & Care
Location: Bribie Island and Surrounding Areas, Queensland, Australia
Contact Person: Alison
Phone: 0408 068 128